AI Regulation

Isometric illustration of a chatbot speech bubble weighed on the scales of justice beside a laptop showing red, yellow, and green AI review lanes.

Air Canada's C$812 Chatbot Loss Sets the Real Marketing AI Liability Floor

The British Columbia Civil Resolution Tribunal ordered Air Canada to pay C$812 in February 2024 for misinformation its chatbot gave a customer, rejecting the airline's defense that the bot was a "separate legal entity." Marketing teams treating AI legal risk as a 2027 EU AI

Isometric flat illustration of the Colorado capitol dome with a branching AI decision tree showing marketing exempt and insurance pricing trapped inside the regulatory perimeter

Colorado SB 26-189 Excludes Marketing AI. The Pricing Clause Pulled It Back In.

Colorado's House passed SB 26-189 on May 9, 2026, by a 57-6 vote, replacing the contested SB 24-205 with a January 1, 2027 effective date. The new bill explicitly excludes advertising, marketing, search, and content moderation from its definition of a consequential decision. But differentiated pricing inside insurance,