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Consumer Trust

Crowd of people staring at glowing AI screens on phones and laptops with skeptical expressions

More People Are Using AI. Fewer People Trust It. Marketers Should Pay Attention to the Gap.

A Quinnipiac University poll published this week found that 73% of Americans have now used an AI tool, up from 67% a year ago. At the same time, 76% say they trust AI-generated results rarely or only sometimes. Only 21% trust them most of the time. Those two numbers moving
NMS Editorial Team 30 Mar 2026, 10:48 PM
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